Frequently Asked Questions
When will my items ship?
All items will be shipped within 3 business days or less. If you’ve purchased a made to order item, fabrication time is noted on the listing.
How do i order custom jewelry?
Please email lenorglover@gmail.com
Do you repair jewelry?
I do a lot of repairs and each one is unique. Please get in touch and I’m happy to take a look.
where do you get your raw materials?
I work with several sources and only use the best materials out there. I recycle everything so no waste ever leaves my shop. For stones, I only work with reputable lapidary artists, many of whom I know and are local, small businesses.
I have this ring my grandmother left me, can you do anything with it?
Yes! In some cases I can restore it to its original beauty. In other cases, if the ring is too damaged or customers just want something new, I have found creative solutions that will keep your family jewels going for more generations.
Do you accept returns?
All sales are usually final. I go out of my way to make sure my customers are happy. If there is an issue, you should always reach out.
Will you marry me?
Sorry, I am already married to an amazing, supportive man.